Return & Exchange Policy
Your satisfaction is our goal. Due to the handmade nature of our business, all sales are final.
Refunds are accepted but incur a 25% restocking fee, excluding the cost of shipping. Items must be returned within 30 calendar days of purchase to be eligible for refund to the original payment method (less applicable fees). Refund will be issued upon receipt of return.
Exchanges are welcome within 90 calendar days of purchase. Exchanges for holiday gifts are welcome without a receipt until March 31st each year.
In the event that an item is damaged in transit, the item must be returned for repair. Exchange or credit toward a higher priced item is allowed if damage is irreparable.
Custom work is not eligible for refund or exchange.
Please contact us with any questions via email firstname.lastname@example.org or phone/text (206) 778-8469